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14 Jan

How do I contact Telus customer service

How do I contact Telus customer service?

Follow the below guidelines in order to get all the information about the How to contact Telus customer service in a very simple and easy way.

  • The first step is to open the browser then the user needs to go to the official website of Telus
  • Then navigate towards the contact section and their use will be able to view all the toll-free numbers and the official mail address on the screen.
  • Note the number and dial it soon you will be connected to their skilled and trained representative. Tell all the issue that is being faced by you
  • According to the issue they will try to help you and provide all the suitable solution in very simple and easy way.
  • You can easily contact the customer service if case if have any issue with password, mail address or account hack then they can easily help you with all these things.
  • User can even send an official mail on their official mailing address. They will try to revert as soon as possible along with all the possible solutions without any hassle.
  • Live chat service is also available on their official website then write the email and send all the problems you have.
  • Their representative will connect you soon and tell you all the solution. Apply all those solutions and check they are working or not
  • If not then then ask the live person again regarding the possible solution.

These were all the by which you can easily get the solution. If still there is any kind of hassle then reach out to the Telus customer service, and ask for help. They will try to help you and provide you all the possible solution in bets way possible. their representatives very friendly and cooperative.

What is the number for Telus Customer Service?


Get Telus email support by contacting phone numbers below:

 

 TELUS Service

Phone Number                         

Account & Billing Hours (local times)                    

Technical Support Hours (local times)

TELUS Mobility

Monday to Sunday: 9am to 7pm

24/7

TELUS Home Services in AB & BC

Monday to Sunday: 9am to 7pm

24/7

TELUS SmartHome Security in AB, BC & SK

Monday to Sunday: 9am to 7pm

24/7

TELUS Mobility in the US (for customers roaming in the US)

Monday to Sunday: 9am to 10pm Eastern Time

24/7

TELUS Mobility international (for customers roaming outside Canada)

Monday to Sunday: 9am to 10pm Eastern Time

24/7

TELUS Home Services (Chinese support)

Monday to Saturday: 9am to 7pm
Sunday: Closed

Monday to Saturday: 9am to 7pm
Sunday: Closed

TELUS Mobility (Chinese support)

Monday to Friday: 9am to 7pm
Saturday & Sunday: Closed

Monday to Friday: 9am to 7pm
Saturday


What are the common issues of Telus?

There are many times when the users are unable to use to Telus due to some issue but do not worry as there are many ways by which you can easily fix the problems or still if it persist then dial the Telus customer service without any hassle.

  • Internet issues- many times the Telus do not work due to the issues in the internet. So, in that case, make sure you are well connected to the internet and WiFi is working. If the internet is still not working then dial the operator number and seek help.
  • Incorrect username or password- there many times when the user enters the incorrect password r username so in that the it becomes very difficult to login into the account and Telus email not working. So, in that case, make sure your password is correct and if you forgot your password then there are many ways to recover as well. User can easily recover with the help of an alternate Email address or phone number.
  • Make sure that browser is working- Many times when the browser is down then the Telus stop working so make sure that the it is working fine. You can also try to open it is some other browser and check if it is working correctly or not.
  • Check the if the Telus is down- Many times when the application is down then also the it creates problem in loading as result the Telus email not working. So if something same happened with you then wait for some time until it works fine ir you ca even dial the Telus customer service to inquire.

These were all the by which you can easily get the solution. If still there is any kind of hassle then reach out to the Telus customer service, and ask for help. They will try to help you and provide you all the possible solution in bets way possible. their representatives very friendly and cooperative.

How do I complain to Telus?

There are many ways by which you can easily complain to the Telus if you have encountered with any issue

  • Live Person – users can easily go to the 24/7 virtual assistant for Telus Support who will try to answers your questions in a very instant way. If you still need any kind of assistance, then do not worry TELUS Assist will direct you to a live agent. To get started, user need to press on the chat icon located at the bottom right of this page.
  • Via Toll-free number- User can even dial the toll-free number located on the Instagram account that will be 1-866-558-2273, this number is available from Monday to Sunday: 9am to 7pm.  With the help of this you can easily get the assistance and help from the customer care service number. They will try to provide all the solution of your issue in very simple and easy way.
  • Via submission of the form- In case if you have already contact the TELUS  customer service but and your issue remains unsolved or unanswered How do I contact Telus customer service then user can even submit a form telling all the issue they might be having. Telus has to the goal is to satisfy all their customers and provide all the opportunities to improve all the service. In case if it is still unsuccessfully to resolve the get a direct connection with TELUS.

These were all the by which you can easily get the solution. If still there is any kind of hassle then reach out to the Telus customer service, and ask for help. They will try to help you and provide you all the possible solutions in bets way possible. their representatives very friendly and cooperative.


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