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02 Jul

How do I get a live person at Verizon?

Step by Step Guide on Verizon Wireless live  Customer Support:

Verizon is one of the oldest and renowned companies which deals in the telecommunications department and it provides its services throughout the world. Being one of the most trusted and most used services in the telecommunication department is not an easy task; to maintain it needs to have a very good and efficient team of customer support as well.

If you are a regular user of the Verizon Wireless services and you need to have a proper understanding of the concept of the Verizon wireless live customer support team but the only question which pops up in your mind is How do I talk to a real person at Verizon, no worries the below-mentioned points on the customer support team of Verizon wireless will help you with the same.

Call a live person in Verizon Wireless;

  • Dial 1-800-VERIZON (1-800-837-4966) to talk to a real person in Verizon Wireless.
  • You need to Dial, 1-800-922-0204or *611 (Verizon Wireless customer service phone number).
  • Dial 1-888-294-6804 for the prepaid customer service number for Verizon Wireless.

Voice menu command of Verizon Wireless customer service;

  • Dial *611 or 1-800-922-0204best toll-free Verizon Customer service phone number.
  • Press #, (if you are not a customer).
  • Press 1, to talk to a person at Verizon Wireless.
  • Wait till the call is transferred (average waiting time 30-45 minutes)
  • Now, you’re connected to a live person of Verizon Wireless.

Information of code(*Codes and #Codes) to contact Verizon Wireless :

 

Code to call:

Use when you need to:

#BAL (#225)

To check your balance

#DATA (#3282)

To check your data usage

#MIN (#646)

To check your minutes

#PMT (#768)

To make a payment

#ROAD (#7623)

To request roadside assistance

#UPG (#874)

To check your upgrade information

#832

To place a test call

*611

To call Verizon Customer Service

*67 + 10-digit Phone number

To block Caller ID for a single call

*71 + 10-digit phone number

To forward unanswered calls (mobile phone will ring first)

*72 + 10-digit phone number

To forward all calls immediately (mobile phone won’t ring)

*73

To stop forwarding calls

*82 + 10-digit phone number

To unblock Caller ID for a single call

*86

check your voicemail

 

How do I get a live person at Verizon?

If you wish to get in touch with a live person in Verizon Wireless for any kind of support or assistance you require, you can easily do so with the help of the below-mentioned points;

  • With the help of the browser of your device.
  • Login or continue as a guest on the official website of Verizon.
  • On the homepage itself, locate and click on Support on the topmost tab of the web page.
  • It will open a new drop-down menu with several options.
  • In the drop-down menu click on the option ‘Contact Us
  • It will redirect you to a new webpage.
  • The following page will have different alternatives through which you can contact a live person in Verizon.

Therefore, with the help of the above-mentioned steps, one can easily resolve the query of How do I talk to a real person at Verizon in a hassle-free manner.

 

How to speak to a real person at Verizon by phone?

If the only method you want to go with or if you wish to get in touch with a real person at Verizon by phone. Speak to a live person at Verizon with the help of the below-mentioned points;

Talk to a live person at Verizon Wireless of different departments:

  • Once you visit the official Contact Us page on the official website of Verizon or the application of Verizon.
  • Scroll down till you find an option for ‘Call Us
  • You’ll have three different departments you can make a call to;
  1. Mobile- If you have a doubt or a query related to mobile, billing or payments you can easily make a phone call to the Mobile option during the time span of Monday-Saturday between 8 am to 7 pm and 8 am to 5 pm on Sundays. If you wish to make a phone call for device troubleshooting, you can make a phone call between 8 am to 9 pm from Monday to Sunday.
  2. Business- If you wish to make a phone call for business solutions, tech products, and several services you can make a phone call to the number provided for Business solutions as well.
  3. Shop with us- If you wish to make a phone call for a new wireless service or any device upgrades you can make a phone call to the number provided between 8 am-10 pm ET from Monday to Saturday and 9 am-10 pm ET on Sunday.
  • Once you make a phone call to the number provided, you’ll be welcomed by an IVR voice.
  • Once the queue gets clear, you’ll be connected with a real(live) person at Verizon Wireless.

Thus, with the help of the above-mentioned steps, you can easily contact to a live person at Verizon with the help of your phone.

 

Does Verizon have live chat and how do I chat with Verizon?

If you wish to spare the time of making a phone call to the customer support team of Verizon and you want to connect with their team through a medium of chat instead, you can do that as well. 

It has a facility of Verizon Live chat as well. Follow the below-mentioned steps in order to contact the support team of Verizon through chat;

  • Log in to the official page of Verizon.
  • Locate and click on the ‘Support option on the topmost tabs of the homepage of Verizon.
  • After that, click on the ‘Contact Us’ option in the drop-down menu.
  • The following page will have the ways in which you can get in touch with the customer support team of Verizon.
  • Scroll down till you locate the option of ‘Chat with us’ and click on ‘Chat Now’
  • It will then redirect you to a new webpage which will open a chatbox.
  • Live chat support for Verizon Wireless https://www.verizonwireless.com/support/contact-us/#Chat.
  • You’ll be welcomed by a bot-generated text message.
  • Once you write down your query in the chatbox, a chat representative will connect with you.

Therefore, with the help of the above-mentioned points, one can easily connect with the support team with the help of the Verizon Wireless Live chat option.

 

Alternative Methods to contact Verizon Wireless Support:

How do I terminate(cancel) my Verizon service?

If you wish to terminate your Verizon services, you can only do that by two means, either by visiting a Verizon store or you can talk to a person at Verizon customer service by making a phone call to the customer support phone number.

  • You can find the official phone number on the Verizon support page.
  • Once you make a phone call, you’ll have to input a specific order of numerical in order to speak with a customer representative.
  • Initially, you’ll be connected with an IVR.
  • Once the wait time is over, a representative from the termination department will connect with you.
  • Make sure that you have all the necessary documents handy to prove that the account you wish to terminate belongs to you.
  • Also, keep your answer ready on why you wish to terminate the services.

Therefore, with the help of the above-mentioned steps, one can easily terminate the Verizon services but you’ll have to contact a live person at Verizon during Customer service hours only as the termination team has specific working days and hours.

Thus, the above-mentioned points will help you to get a basic understanding of the collective information on the customer support provided by Verizon and what are all the ways through which you can get in touch with a representative or getting an idea about which will be the most suitable way for you to talk to a person at Verizon customer service team in a hassle-free and timely manner for your own convenience.

 


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