06 Apr

Netflix not working on Apple TV

Why is Netflix Not Working on Apple TV? Get the Complete Information to Fix It

If your Netflix is not working on Apple TV, there could be anything behind it. But the problem can be resolved easily by doing a few simple steps. This post will provide you all the required information to fix Netflix not working on Apple TV, all you need is to go through the instruction as mentioned below:

Restart Apple TV

  • At first, to fix Netflix not working on Apple TV issues, you should unplug the Apple TV and connect the TV for at least 2 minutes.

  • Then plug in both devices again and turn on the devices. 

  • Try Netflix if it's working. 

After that, you should check if the problem is resolved. If it is not, proceed with the instructions mentioned ahead. 

Update Your Apple TV Firmware 

  • First of all, on your Apple TV menu, choose Settings.

  • Go to the General section and choose the Software Update option. 

  • Then click the Update Software / Update automatically option. 

  • Further, choose the Download and Install option. 

  • Once the installation is completed, you need to check Netflix again. 

Just in case, Netflix not working on Apple TV issue still persists even after updating the firmware, you should check if you have a version lower than 6.2.1 and contact the customer service to get help. Moreover, to check the firmware version, follow the given steps:

  • Open the Settings and go to the General. 

  • There choose the About section and check if your software version is 6.2.1 or above. 

Update the Network Settings

  • Similarly, open the Settings from the main menu. 

  • Then choose the General option and go to Network. 

  • Further, you will see the Wifi or Ethernet option. 

If you choose Wi-Fi;

  • Choose the Wifi network and select the Configure IP and click Automatic. 

  • Then click the Configure DNS option and select the Automatic option.

On choosing Ethernet;

  • You have to choose the Ethernet and go to the Configure IP section. 

  • Next, choose the Automatic option.

  • Then click the Configure DNS option and select the Automatic option.

After that, you should click the Menu option until you return to the Apple TV main menu. 

On completing the above steps, you will set the DNS settings on Automatic. And check if the Netflix not working on Apple TV is resolved. 

Test Internet Connection

  • First of all, you need to open Settings through the Apple TV menu. 

  • And go to the General option. 

  • Then you have to click the Network option and choose the Test Network option. 

  • Further, you have to click OK and choose the Yes option. 

  • After that, you need to choose the download speed that you're expecting from the internet connection. 

Moreover, if you see the connection test gets failed, contact Apple's customer service to get Netflix not working on Apple TV issues fixed also, you can visit the Apple Help page to troubleshoot the home network problem. If the test gets to succeed, you need to continue to proceed ahead.

Restart the Home Network

  • To begin with, you need to Turn off your device. 

  • Then you should unplug the router and modem wait for at least 30 seconds or a minute.

  • Next, you have to plug in the modem and wait to let it start and blink the lights. 

  • Also, plug in the router and wait to let it start and blink the lights.

In addition, turn on the device and check if the Netflix error is fixed. If it is not, follow the instructions mentioned ahead. 

Reset All Settings on Apple TV

Before you proceed to reset all settings on Apple TV, you must know that all it may clear your all saved data and passwords. Also, it may clear the wifi password through which your Apple TV is connected right now. You are only required to perform these steps when all the above steps don't help you to troubleshoot Netflix not working on Apple TV issues. 

  • You have to press and hold the Apple TV menu button on the remote until you see the home screen. 

  • Once you see the home screen, choose the Settings option and go to the General section. 

  • Then you have to click the Reset option and click the Reset All Settings option. 

  • Thereafter, you need to confirm it by clicking the Reset All Settings option. 

This is how your Apple TV will reset automatically and you will see the initial setup process. You need to complete the setup and sign in to your Netflix account. Also, you will no longer worry about the Netflix not working issue. 

Get Your Every Netflix Issues Fixed from Technical Experts at Any Time

With the above information and instructions, you will be able to fix Netflix error without much of a stretch. And you can use Netflix without seeing any problem. On the off chance, you see the problem is making trouble to use Netflix on Apple TV, contact the Netflix customer service without any delay. As the customer service team can only help you to resolve the Netflix not working on Apple TV issue. Besides, you can connect with them at any time as the team is available to help you 24*7. So, dial the helpline number and get instant support from the technical experts. 


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