How do I request a call back from TurboTax?

Does TurboTax call-back?

TurboTax is a software package used mainly for composing the income tax return for America produced by Intuit, along with being a leader in marketing product segments. If you are trying to connect with TurboTax, and the call didn't get through due to some technical issues, you can request a call-back by filling in the call-back request form available on the website. Yes, a TurboTax call-back request can be made, but the call-back option is usually available for TurboTax live products. Check the details provided below of the process.

When can I request a call-back from TurboTax?

The users trying to connect with TurboTax through the online portal cannot request a direct call-back. They can ask for expert assistance by calling 1-800-4-INTUIT (1-800-446-8848) otherwise ring on standby TurboTax phone number 1-802-722-2574 for quick response from TurboTax and also can avoid the TurboTax busy ring. The assistance will be available from Friday through Monday with the timings of 5:00 AM to 5:00 PM.

How can I schedule a call back on TurboTax?

The users can call TurboTax for questions on taxes and details of completing their return by scheduling a call with the experts at a specific time to connect with the Tax experts. For scheduling a call, the user can follow these steps:

  • Navigate through TurboTax official website page and select the contact us icon at the bottom end.
  • Select Have Us Call (Request a callback) you in the option provided on how to connect.
  • Enter all your information and then select Get a Call to receive a call from our specialists.
  • If your call was not attended to, you can schedule a call-back by contacting TurboTax at (800) 446-8848.

The users can then ask for a  TurboTax call-back request from the representative, or they can make an online submission of the same which is as follows:

  • Visit the official page of TurboTax.
  • Tap on the service icon.
  • Browse through and search for the customer service option available.
  • Tap on the type of customer service help needed and then enter the details.
  • You will be redirected to the call-back request form page, from where you can fill in the information and request the call-back needed.

Furthermore, the TurboTax can be connected from your mobile device through the app, with an option for a call-back. The steps are:

  • Sign in to your id from the mobile app and click on the question mark option at the top end corner. The page will be redirected to TurboTax Assistant. For both iOS device and Android, the procedure followed is a bit different:

For iOS devices:

First, type in Talk to a specialist, tap Continue connecting to a person, and follow the procedure given.

For Android devices:

You need first to select the Get Live help option and then ask to get connected with a specialist. If the information given is not useful to you, you can go forward and select I still need help and choose no thanks to ask for a call-back so that you are not getting connected virtually. After selecting no thanks, tap okay sounds good to set up a call-back.

Hope you have understood the detailed information for Schedule Call-back from TurboTax, which the users of TurboTax can refer to. For more details, the users can refer to the official website.

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